FAQ

What do I need to provide?

The file required for print purposes is a print-ready PDF file, within the parameters provided on the individual product pages.

We will advise if your file does not meet the required criteria, but we are not responsible for correcting errors. We can provide this service, subject to standard design fees being applied prior to print. If you are at all unsure with the technical aspect please get in touch for advice.

Delivery Turrnaround Times (TAT)

All prices quoted on the website are inclusive of standard delivery within the UK.

Standard delivery has a Turn Around Time (TAT) of five working days.

For example, order on a Monday (before 3pm) and you will receive your order on the Tuesday of the following weeek (allows for 1 day shipping).

Should you need your order faster and you have a tight deadline to work to, other services are available. Please contact us and we'll be happy to advise.

Where do you deliver?

We deliver the majority of our products free of charge within Northern Ireland, Mainland UK and Eire. Unfortunately at present we cannot deliver outside of this area, but we are working on extending our scope of delivery as soon as possible.

Do you charge Vat?

No we do not charge Vat.

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